PRIVACY POLICY (ENGLISH)

Last updated: July 2026

1. Data Controller

Retail Experience Studio by Benjamin Böhm

Benjamin Böhm

Zürich, Switzerland

Email: hello@retailxstudio.com

2. Data Collection and Processing

We only collect personal data to the extent necessary to provide our website and services.

Contact Form / Email

When you contact us via the contact form or email, the information you provide (name, email address, message) is used exclusively to process your inquiry and will not be shared with third parties.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies — text files stored on your device — to help analyse how you use the website.

The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States. We have enabled IP anonymisation, so your IP address is truncated by Google within the European Union or European Economic Area prior to transmission.

You can prevent the storage of cookies by adjusting your browser settings. For more information, visit: https://policies.google.com/privacy (https://policies.google.com/privacy)

3. Legal Basis

Data processing is carried out in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European General Data Protection Regulation (GDPR).

4. Retention Period

Personal data is retained only for as long as necessary for the relevant purpose or as required by law.

5. Your Rights

You have the right to access, correct, delete, and restrict the processing of your personal data. Please contact us at: hello@retailxstudio.com

6. Changes

We reserve the right to update this Privacy Policy at any time. The current version is always available on this website.

TERMS AND CONDITIONS (ENGLISH)

Last updated: July 2026

1. Scope

These Terms and Conditions apply to all services provided by Retail Experience Studio by Benjamin Böhm (hereinafter "RES"), Zürich, Switzerland.

2. Services

RES provides consulting services in the areas of visual merchandising, retail strategy, and future-oriented retail experiences. The specific scope of work is defined individually in a written proposal or contract.

3. Proposals and Contract Formation

Proposals issued by RES are non-binding. A contract is only formed upon written confirmation by both parties.

4. Fees and Payment Terms

Fees are agreed individually and set out in the proposal. Invoices are payable within 30 days of the invoice date unless otherwise agreed. In the event of late payment, RES reserves the right to charge default interest in accordance with Swiss contract law.

5. Intellectual Property

All concepts, presentations, and materials created in the course of the engagement remain the property of RES until full payment has been received. Upon full payment, the agreed usage rights are transferred to the client.

6. Confidentiality

RES treats all information received from the client as confidential and will not disclose it to third parties without express permission.

7. Liability

RES is only liable for damages caused by gross negligence or wilful misconduct. Liability for loss of profit or indirect damages is excluded.

8. Governing Law and Jurisdiction

Swiss law applies. Place of jurisdiction is Zürich, Switzerland.